Refund policy

Last updated: November 12, 2026

Returns

  • You have 30 calendar days to return an item from the date you received it.

  • Items must be returned in the same condition they were received, unworn or unused, with tags, and in their original packaging. We may reduce your refund if the item has been used, damaged, or handled more than necessary.

  • For safety and quality assurance, items featuring electronic heating elements or rechargeable batteries must be returned unwashed, unworn, and with all tags attached. Returns may be rejected if the internal wiring or battery pack shows signs of water damage, physical alteration, or misuse.

How to Start a Return

  • Please do not send your purchase back to the manufacturer or our administrative address. You must contact us first at stealthheat1@gmail.com to receive the correct return authorization and warehouse shipping address.

  • Unless we state otherwise or applicable law requires otherwise, you are responsible for return shipping costs for change-of-mind returns.

Damages and Issues

  • Please inspect your order when you receive it and contact us immediately at stealthheat1@gmail.com if an item is defective or damaged, or if you received the wrong item so we can evaluate the issue and make it right.

Exchanges

  • Contact us at stealthheat1@gmail.com to ask about exchange options before returning your item.

Refunds

  • We will notify you after we receive and inspect your return and let you know whether the refund was approved. If approved, you will be automatically refunded to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.

Contact Us

  • To request a cancellation, start a return, inquire about a return, ask about an exchange, or report damaged items, please contact us at stealthheat1@gmail.com.