Shipping policy

Last updated: November 12, 2026

Overview At StealthHeat™, we are dedicated to delivering high-end intelligent thermal wear efficiently and safely to our customers. Because we utilize specialized international manufacturing and logistics partners to bring you advanced heated winter apparel, shipping times and processes operate slightly differently than standard local retail.

Processing Time

• Orders are typically processed and dispatched within 1 to 3 business days from the time the order is placed.

• Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.

• Estimated delivery times generally range between 7 to 15 business days, depending on high seasonal demand and international courier transit speeds.

• While we strive to meet these timeframes, unforeseen customs delays or peak winter shipping volumes may occasionally impact delivery times.

Shipment Confirmation & Order Tracking

• Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s).

• Tracking information typically becomes active and trackable within 48 to 72 hours after dispatch.

Customs, Duties, and Taxes

• StealthHeat™ is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer.

Damaged or Lost Packages

• If your package arrives damaged, or if tracking shows it was delivered but you have not received it, please inspect the carrier details and contact us immediately at stealthheat1@gmail.com so we can investigate and assist you.